Privacy Policy

Last Updated: September 3, 2026

At The Leenena, operated by PRERNA ENTERPRISE, we respect your privacy and are committed to protecting the personal information you provide while using our website.

This Privacy Policy explains how we collect, use, store and protect information when you visit or make a purchase through our website.

1. Business Information

Legal Name: Nehal Paras Rayththa
Trade Name: PRERNA ENTERPRISE
GSTIN: 24AHRPR7270D1Z1

Address:
Building No./Flat No.: 1, Jalaram Krupa
Bhavna Society-1, Opp. Saraswati School
Veraval, Gir Somnath
Gujarat – 362265, India

Phone: 9722113311
Email: care@theleenena.in

2. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Name
  • Billing address
  • Shipping address
  • Mobile number
  • Email address
  • Order details
  • Payment-related information
  • Communication and customer support information
  • Device and website usage information

We only seek information that is reasonably necessary to provide our services and operate our online store.

3. How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders
  • Deliver products to you
  • Process payments
  • Provide order updates
  • Handle returns, cancellations and refunds
  • Respond to customer service requests
  • Improve our products and website
  • Prevent fraudulent or unauthorized transactions
  • Comply with applicable legal and regulatory requirements

4. Payment Information

Payments may be processed through third-party payment service providers.

We generally do not store your complete card, UPI or banking credentials on our own systems. Payment information may be handled by the relevant payment service provider according to its own privacy and security policies.

5. Sharing of Information

We may share necessary information with trusted service providers who help us operate our business, including:

  • Shipping and logistics partners
  • Payment service providers
  • Technology and website service providers
  • Customer support/service providers
  • Government or regulatory authorities where required by law

We do not intend to sell your personal information to third parties for their independent commercial use.

6. Cookies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences
  • Understand website usage
  • Improve user experience
  • Support relevant marketing or analytics activities

You may be able to control cookies through your browser settings.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

8. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services and other technology providers.

These providers may process information according to their respective privacy policies.

9. Marketing Communications

If you provide your contact information and consent to receive promotional communications, we may send you information about products, offers or updates.

You may request to stop receiving promotional communications by contacting us or using the unsubscribe mechanism where provided.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us improperly, please contact us.

11. Your Rights

Subject to applicable law, you may contact us regarding:

  • Access to your personal information
  • Correction of inaccurate information
  • Questions regarding use of your information
  • Requests relating to deletion where legally applicable
  • Withdrawal of consent where applicable

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology or legal requirements.

Any updated version will be posted on this page with a revised date.

13. Contact Us

For privacy-related questions or requests:

PRERNA ENTERPRISE
Legal Name: Nehal Paras Rayththa
Phone: 9722113311
Email: care@theleenena.in