Terms of service

Last Updated: September 3, 2026

Welcome to The Leenena. These Terms of Service govern your use of our website and purchase of products through our online store.

By accessing or using our website, you agree to these Terms of Service.

1. Business Details

The website theleenena.in is operated by:

Trade Name: PRERNA ENTERPRISE
Legal Name: Nehal Paras Rayththa
GSTIN: 24AHRPR7270D1Z1

Registered Address:
Building No./Flat No.: 1, Jalaram Krupa
Bhavna Society-1, Opp. Saraswati School
Veraval, Gir Somnath
Gujarat – 362265, India

Phone: 9722113311
Email: care@theleenena.in

2. Use of Website

By using our website, you agree that you will:

  • Provide accurate information when placing an order.
  • Use the website only for lawful purposes.
  • Not attempt to interfere with website functionality or security.
  • Not misuse or reproduce our website content without permission.

3. Product Information

We make reasonable efforts to display product descriptions, photographs, colours, sizes and other information accurately.

However, actual colours may vary slightly depending on your device's display settings, lighting and photography conditions.

Product availability may change without prior notice.

4. Product Pricing

Prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing, product description or other listing errors.

If an order is affected by a significant pricing or listing error, we may contact the customer or cancel the affected order.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted. Orders may be cancelled in circumstances such as product unavailability, payment issues, incorrect information, suspected fraudulent activity or other legitimate reasons.

6. Payments

We may provide different payment methods, including prepaid online payment and Cash on Delivery, depending on availability.

Payment transactions may be processed through third-party payment service providers.

You agree to provide accurate payment and billing information when required.

7. Shipping and Delivery

Orders are shipped to the address provided during checkout.

Delivery timelines may vary depending on the destination, product availability, courier service and circumstances outside our control.

For additional information, please refer to our Shipping Policy.

8. Cancellation

Customers may request cancellation before the order is shipped, subject to our Cancellation Policy.

Once an order has been dispatched, cancellation may not be possible.

9. Returns and Refunds

Returns and refunds are subject to our applicable Return/Refund Policy.

Products must meet the eligibility requirements specified in the applicable policy.

10. Intellectual Property

All content appearing on The Leenena website, including but not limited to:

  • Brand name
  • Logos
  • Images
  • Product photographs
  • Text
  • Graphics
  • Website design
  • Product descriptions

may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute or commercially exploit website content without appropriate authorization.

11. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services and other technology providers.

We are not responsible for independent service interruptions or policies of third-party providers, although we will make reasonable efforts to assist customers where appropriate.

12. Limitation of Liability

To the extent permitted by applicable law, The Leenena shall not be responsible for losses caused by circumstances beyond our reasonable control, including delivery delays, technical failures, natural events, third-party service interruptions or other unforeseen circumstances.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service from time to time.

Updated terms will be posted on this page, and the revised version will apply from the date of publication unless otherwise stated.

14. Governing Law

These Terms of Service shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts having jurisdiction over the business location, subject to applicable law.

15. Contact Us

For questions regarding these Terms:

PRERNA ENTERPRISE
Legal Name: Nehal Paras Rayththa
Phone: 9722113311
Email: care@theleenena.in